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Customer Service Representative - Cell Phone Kiosk Rep Or Retail Customer Service Rep

It’s time to do something you love, work with a purpose, and take on a challenge like never before. Together with CMI, we serve tens of millions of customers, and we’re just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We’re looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded. We are customer service-focused and based so you must love working with people.

What you'll do in your role:

Here’s to the power of teamwork. When you join the CMI “dream team,” you’ve got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you’re more than a customer service rep or salesperson. You’re a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It’s a big responsibility, but the rewards are simply amazing.

Here’s a closer look at the job:

Customers visit your retail store—some may be browsing, and some may be ready to buy
You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
Every question that’s raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential sale
Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about
When it’s time to make the sale, you’re an expert at finding just the right plan for your customer
We’ll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings. As you can see, this isn’t your ordinary job. To succeed with the team, you’ve got to bring you’re A-game every day.

So, what are we looking for?

At least a year of previous retail sales experience makes all the difference in this role, although we’ll also consider customer service experience in some situations
A background in wireless communications is strongly encouraged
When it comes to communication skills, you’re off the charts, with the ability to carefully listen and make every customer feel valued and welcomed
Tech savvy people wanted • If you’re a born problem-solver, even better
A high school degree or GED is essential
Our team will have your back at every turn, and it’s important that you share that same level of commitment to them--that means having the availability to work typical retail hours, including weekends and holidays as needed.

Entry Level Marketing Representative

Starting a career with us means more than just a job, it's an entry-level opportunity to learn all aspects of the business world. We offer career opportunities to become part of an award-winning team that is taking over the marketing and sales energy, technology, and telecommunications industry.

CMI focuses on building our team of employees with ongoing training and impacts which means we never stop learning and growing. We offer intense coaching and development in areas such as Customer Service, Marketing, Management, Sales, Public Relations, team building, and more. This means hands-on training, face to face one on one learning about how to perfect a sales pitch, building relationships with customers, and building a book of business. Outside of that learn how to work, build, and maintain client relationships. How to handle product launches. Handling and maintaining compliance as well as handling national-level marketing campaigns.

What you will do:

Learn about our client that we represent, the largest energy, tech, and telecommunication clients and products in North America
Implement face to face marketing and sales tactics to their prospective customers
Provide exceptional customer service in each presentation
Upgrade outdated telecommunication and wireless technology
Provide new energy plans and options to consumers
Provide the newest tech products and help customers upgrade their home

Whom we are Looking for:

We are seeking to interview candidates that are outgoing, passionate, and those looking for a growth opportunity to potentially start a new industry, or gain experience in their degree field

Entry-level marketing, sales, or management experience is a plus
Degree with a focus in Marketing, Sales, Advertising, Management or Communication
Excellent verbal and written communication skills
Ability to adapt to the culture of the company
This full-time role will require around 45 hours per week

Sales Specialist

CMI focuses on developing and enhancing the competitive nature and willingness to lead within every potential candidate. This is a valuable opportunity for those who have experience in sports marketing, advertising, team leadership, management, sales, entrepreneurship, and anybody with a competitive mindset that have always wanted to get into sales.

Determination and grit are vital skill in our sales department; we have found that those that have motivated their teams on and off the field have no problem speaking one on one or to groups. We want someone who can think outside the box, new ideas are always welcomed in order to meet our client's requirements and over achieve our goals.

Responsibilities for the position include:

Training in all aspects of sales, from pitch to intros and building customer rapport
Assisting in the daily operations of the client
Assisting in new business acquisition and increasing market share
Face facing sales and marketing with our customers to uphold solid relationships to meet the needs of our clients by acquiring new customers
Developing strong leadership skills to build a high performance, cross-functional team environment
Actively participate in daily in person or Zoom campaign meetings and ongoing training sessions to improve marketing and sales skills and stay current with industry trends and work on improving our skillset

Benefits:

An excellent work environment where fun meets success
Full training and weekly leadership development meetings
Incentives for exceptional work
Chances to give back to the community
Travel opportunities
Advancement & recognition based on merit
Upward mobility with a mentor provided to each member of our team

Minimum qualifications:

BA/BS degree or equivalent practical experience.
0-4 years of relevant experience in a leadership role, sales, marketing, retail, restaurant, or hospitality
Internship experience in sales, marketing, and account management.
Interest in developing customer partnerships.
Detail-oriented with the ability to prioritize, plan, and organize sales activities

Admin HR Role

Responsibilities:

Reviewing Resumes
Knowledge of our business and the ability to answer questions with ease
Manage the recruiting schedule
Discussing applicants background and their fit within our company
Email and candidate correspondence

Requirements:

Outgoing and positive attitude
Must be Proficient in web applications
Great Customer Service skills
Ability to self manage your day
Great Communication skills
Must have a go-getter mentality and work well in groups

Benefits:

Weekly pay
Travel opportunities internationally and domestic
Ability to network across the country and improve your skills
Unlimited growth within if you are a top performer

Our role has room for growth and advancement, whether you want to just make more money or get into management. We only promote from within and that is always based on the work that is being put out.

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